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How to Pick a Personal Injury Lawyer

how to pick a personal injury lawyer

Selecting a personal injury lawyer is an important decision. As a person injured by the negligence of another, you need confidence that your lawyer will protect your interests and fight for maximum compensation on your behalf.

While there are many considerations, here are the three most important:

1. Do you feel comfortable with the personal injury attorney?

You must be comfortable with your personal injury lawyer and trust that he or she will aggressively pursue your case. When speaking with them on the telephone or in-person, are they answering the tough questions? Or, do they avoid answering the question? Can the personal injury lawyer walk you through the entire claim process and provide detail about each phase of the claim? Will the personal injury lawyer be accessible? If you have any doubts about these questions, then you need to find a new personal injury lawyer.

The personal injury lawyers at Cowan & Hilgeman have handled hundreds of claims from start to finish and are involved in all aspects of the claim process. Cowan & Hilgeman attorneys are “hands on” and make themselves available for regular client communication.

Personal injury claims often involve serious injuries that impact your daily life, so selecting an attorney that will focus on your case is important.

2. What do past clients say about the personal injury lawyer?

Reviews from past clients are a great way to evaluate how the lawyer is likely to treat you throughout the claim process. Many lawyers will tell clients what they want to hear during the initial telephone call or meeting, but a detailed review from a previous client will give you great indication of what to expect from start to finish. Also, will your case get the attention it deserves or lost in the mix with all the other cases?

The personal injury lawyers at Cowan & Hilgeman provide clients with honest assessments of their claim, providing all the information and advice necessary for each client to make an educated choice about every stage of their case. Cowan & Hilgeman takes pride in communication and forming relationships with clients that last beyond the end of their claim. Follow the links below to see what our clients say about the attorneys at Cowan & Hilgeman.

3. Does the personal injury lawyer have a track record of success?

As with any professional, you want to select a personal injury lawyer that has a track record of success. It is important that the personal injury lawyer effectively communicate how the claim will be processed and presented to the insurance company in a way that will maximize the value of your claim. While no two cases are identical, it is important that the personal injury lawyer set forth a plan that is specific to your case. Is the personal injury lawyer recognized as a top attorney in his or her field?

We have recovered millions in compensation on behalf of clients and successfully negotiated settlements and litigated cases against the largest insurance companies and businesses in the country. Additionally, Cowan & Hilgeman has attorneys recognized as some of the best personal injury attorneys in Ohio by the top attorney rating services such as Martindale-Hubbell, Super Lawyers and AVVO.

To schedule your free, no obligation consultation, call (937) 222-2030. We will not get paid a penny unless we win your case.

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5-Star Reviews
Posted on Google Google
Abigail Arnett profile picture
Abigail Arnett
40 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I first reached out 2 months after a car accident where the other party involved did not have insurance. She presented expired insurance to which the police department did nothing about. I was not in the wrong, and I was taken by ambulance after due to injury. I was worried due to the other party not having insurance, and medical bills hitting an all time high. I reached out to Jack and was immediately welcomed and felt like I was being taken care of from the start. I stated my concerns and we reached a conclusion which then started my case. I was spoken to clearly and felt genuinely cared for. Despite all the other lawyers reaching out to me after my accident, I chose to go with Cowan and Hilgeman due to the firms sincerity as well as being taken care of from the very beginning. I am very thankful to everyone I worked/talked with over the past year, and I am grateful we were able to sort everything out. I cannot begin to thank Jack for taking care of me and checking in throughout the case.
Posted on Google Google
Alisa and William Hurtle profile picture
Alisa and William Hurtle
53 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jack Hilgeman and the team at Cowan & Hilgeman were great to work with after my car accident. Jack jumped on my case last minute, right when I was up against a deadline and had just gotten a pretty disappointing offer from the insurance company. From there he walked me through everything — the paperwork, negotiations, mediation, all the way to getting it settled — and always kept me in the loop on what was going on. When the insurance company tried to lowball part of my claim, Jack pushed back and fought to get me a fair result. Dawn was also great to work with — she called regularly to keep me updated and on track, and she was really the face of the firm for me throughout the process. Everyone there was quick to respond and patient with all my questions. Really happy with how everything turned out — highly recommend Jack and his team.
Posted on Google Google
Jennifer Born Rachek profile picture
Jennifer Born Rachek
193 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I reached out with some concerns about potential snow and ice injuries on our business property, and I’m so glad I did. My questions were answered clearly and thoroughly, which really put my mind at ease. I also appreciated how welcoming they were to any follow-up questions—it never felt like I was being a bother. I wouldn’t hesitate to reach out again for professional guidance in the future.
Posted on Google Google
Angie Seraphinoff profile picture
Angie Seraphinoff
196 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jack Hilgeman was knowledgeable, responsive, and easy to communicate with throughout the process. He clearly cares about his clients and took the time to thoroughly answer all of my questions. I would highly recommend working with him!
Posted on Google Google
Barbara Garcia profile picture
Barbara Garcia
197 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great communication and explanation to my questions. Appreciate the details and hearing directly from Mr.Hilgerman on the voice memo. Thank you!
Posted on Google Google
Jess R profile picture
Jess R
200 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great advice, very helpful in all of my needs! Highly recommend!
Posted on Google Google
lynn berry profile picture
lynn berry
201 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very satisfied and they worked hard for me and did an exercise job!
Posted on Google Google
McCall Gorbach Foster profile picture
McCall Gorbach Foster
202 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mr. Hilgeman provides clear and thoughtful insight, delivered with professionalism and warmth.
Posted on Google Google
Robert Apfelbeck profile picture
Robert Apfelbeck
203 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great lawyer response time very fast and very good at what he does jack hilgeman will be my next lawyer if i ever need another one thank you to cowen &hilgeman
Posted on Google Google
B Lott profile picture
B Lott
203 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was looking for a lawyer and after so very rude and robotic law firms, I spoke with Jack about my case. He was very professional and personable and actually cared about my situation. I highly recommend his firm!


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